Terms & Refunds

What ComicReel is

ComicReel Studio turns your written idea into a short vertical film using AI. An AI crew writes the script, designs the cast, films each scene, quality-checks the takes, and delivers a captioned film. You approve the script and cast before any filming spend happens.

All output is AI-generated. It can be striking, and it can also carry imperfections — a facial expression that misses, a prop that shifts. Our per-scene quality control catches and re-shoots the worst of it, and anything it flags is shown honestly in your production feed.

Credits

1 credit = 1 second of finished, delivered film. Credits are reserved when a production starts and only captured for seconds actually delivered.

If a production fails or is cancelled — by you or by us — every unused reserved credit is returned automatically. You never pay for film you didn't receive.

Refunds

Unused credit packs: full refund, no questions, within 14 days of purchase — email support with your account email.

Delivered films: credits spent on a delivered film aren't refundable, but if your film shipped with a clear quality defect (a character changing appearance, a broken scene), email us within 7 days and we'll re-shoot the affected scenes free.

Content rules

We don't produce films depicting real people (including celebrities and public figures), minors in danger or mature contexts, explicit sexual content, graphic violence, or hate content. Our video models enforce their own safety filters on top of ours; scenes they reject are re-imagined automatically or refunded.

You must have the right to use any idea, name, or story you submit. Don't submit content that infringes someone else's intellectual property.

Uploaded character images must be of yourself, an adult who has consented, or original artwork you own. Images of minors, celebrities, or public figures are rejected automatically. Uploaded likenesses are used only in stylized animated form, only in your films.

Ownership

You own the films we deliver to you, to the fullest extent AI-generated work can be owned in your jurisdiction. Use them commercially, post them anywhere, monetise them.

We never publish or showcase your films without your explicit permission.

The company

ComicReel Studio is operated by Aureus Automation Pte. Ltd. (Singapore, UEN 202612994K). These terms are governed by Singapore law.

Questions, refunds, anything at all: support@comicreel.studio — a human reads every message, typically within one business day.