Help
Everything about making films with your AI crew. Still stuck? support@comicreel.studio
How do I make a film?
Type your idea in the studio — one sentence to a paragraph — pick a style lane and a length, and submit. Your AI crew writes the script and designs the cast, and pauses for your approval at each of those two steps before any filming spend happens. Then it films scene by scene, quality-checks every take, and delivers a captioned vertical film to your dashboard, usually within 30–60 minutes.
What are credits?
1 credit = 1 second of finished film. A 60-second film costs 60 credits. Credits are reserved when production starts and only captured for seconds actually delivered — failed or cancelled productions refund automatically, and if a scene has to be cut you aren't billed for it.
What happens at the approval gates?
The crew shows you the script (story beats) and then the cast (portraits with roles). Approve to continue, or type a change — 'make the ending darker', 'give her red hair'. Cast redesigns allow up to five rounds, and every version stays available: each cast card keeps its own 'Go with this cast' button, so you can pick any version you've been shown.
Which style lane should I pick?
Anime is our flagship — locked character designs, strongest consistency, best for ensemble stories. Realistic produces photoreal live-action-style films — best for intimate one-to-four-character dramas.
Why did a scene get rewritten or cut?
Our video models enforce safety and copyright filters. If a scene's imagery is rejected, the screenwriter automatically re-imagines it — same story beat, different visuals. In rare cases where no version passes, the scene is cut, the story bridges over it, and you aren't billed for it.
Can I make films about existing characters like Spider-Man?
No — trademarked characters are rejected by the video model's copyright filter and aren't ours to sell you. But the crew will automatically re-imagine your idea as an original hero with the same story energy, and the film is fully yours to post and monetise.
What about refunds?
Unused credit packs: full refund within 14 days, no questions. Delivered films with a clear quality defect: email us within 7 days and we re-shoot the affected scenes free. Failed productions always refund automatically.
Who do I contact?
support@comicreel.studio — a human reads every message, typically within one business day.